Last Updated: 29 Feb 2024
1. Introduction:
Welcome to Edenrope! Your privacy is of utmost importance to us. This Privacy Policy outlines how Edenrope collects, uses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Information We Collect:
We collect and process personal information to provide you with a seamless shopping experience and improve our services. The types of information we may collect include:
- Personal identification information (name, address, email, phone number).
- Payment details (credit card information) processed securely through trusted payment gateways.
- Order history and preferences.
- IP address and device information for analytical purposes.
3. How We Use Your Information:
Edenrope uses your personal information for the following purposes:
- Processing and fulfilling orders.
- Providing customer support.
- Sending order confirmations, shipping notifications, and updates.
- Analyzing website usage to enhance user experience.
- Sending marketing communications with your explicit consent (unsubscribe options provided).
4. Data Security:
We take the security of your personal information seriously. Edenrope employs industry-standard security measures to protect against unauthorized access, disclosure, alteration, and destruction of your data. Our website uses encryption to ensure the confidentiality of your sensitive information.
5. Cookies and Tracking:
Edenrope uses cookies to enhance your browsing experience. Cookies are small text files stored on your device, and they help us analyze website traffic, understand user preferences, and improve our services. You can control cookie preferences through your browser settings.
6. Third-Party Services:
We may use third-party services, such as payment processors and analytics tools, to facilitate our operations. These services have their own privacy policies, and we recommend reviewing them for transparency on how your data is handled.
7. Your Rights:
As per GDPR, you have the following rights regarding your personal information:
- Right to access: Request information about the data we hold about you.
- Right to rectification: Update or correct your personal information.
- Right to erasure: Request the deletion of your data.
- Right to restrict processing: Limit how your data is processed.
- Right to data portability: Receive your data in a commonly used format.
8. Children’s Privacy:
Edenrope does not knowingly collect or process information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate action.
9. Changes to this Privacy Policy:
Edenrope reserves the right to update this Privacy Policy to reflect changes in legal or business practices. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us:
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact our Data Protection Officer at admin@edenrope.com.
Thank you for trusting Edenrope with your information. Your privacy and satisfaction are our top priorities.
